Accessibility Statement

We want everyone who visits Vekkera to feel welcome and find the experience rewarding. We aim to provide a website that is perceivable, operable, understandable, and robust.

If you experience difficulty using any part of our site, we’ll work with you to provide the information, item details, or support you need through an alternative method.

Our goal is to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

Accessibility is an ongoing effort. As our content and features evolve (e.g., checkout, product filtering, account pages), we test and improve based on best practices and user feedback.

If you need information in a different format (for example, larger text, simpler language, or assistance completing a task), contact us:

We aim to respond within a reasonable time, usually within a few working days.

• Using semantic HTML and clear heading structure.
• Maintaining good color contrast and readable typography.
• Supporting keyboard navigation for core user flows.
• Providing text alternatives for meaningful images where appropriate.
• Designing forms (login, signup, checkout) with labels, helpful errors, and focus states.
• Testing on common browsers and devices, and addressing issues as they are reported.

We work hard to keep the site accessible, but some parts may not yet be fully accessible. For example:

• Some third-party widgets or embedded content may have accessibility constraints outside our direct control.
• Some older images may not have perfect alternative text as we continue improving our catalog and content.
• Complex product galleries or filters may need further enhancements for screen reader announcements.

If you encounter a problem, please tell us. We treat accessibility issues as bugs and prioritize fixes that block users from completing key actions.

We welcome your feedback on the accessibility of Vekkera. If you find an accessibility issue, please contact us and include:

• The web page URL (copy/paste is fine)
• What you were trying to do
• What went wrong (and any error message)
• Your device/browser (optional but helpful)

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for advice and support.

Note: This process applies in the UK. If you are located elsewhere, your local regulator or support service may differ.

This accessibility statement applies to vekkera.co.uk website and customer-facing pages. It was prepared and last reviewed on January 20, 2026.

We review this statement periodically and update it as our website, features, and testing evolve.

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